Privacy Policy

Your privacy and data security are fundamental to how we operate. Learn how we protect and handle your information.

Data Protection

Your privacy is our top priority

Comprehensive privacy protection with enterprise-grade security for your hotel's sensitive data and guest information.

Last updated: December 2024

Information We Collect

We collect information to provide and improve our revenue management services:

  • Account information (name, email, company)
  • Property data (rates, availability, occupancy)
  • Usage analytics and platform interactions
  • Support communications

How We Use Your Data

Your data powers our AI algorithms to provide you with:

  • Personalized pricing recommendations
  • Market analysis and forecasting
  • Service delivery and support
  • Platform improvements and features

Enterprise-Grade Security

Your data is protected with industry-leading security measures:

  • 256-bit AES encryption in transit and at rest
  • SOC 2 Type II compliance
  • Multi-factor authentication
  • Regular security audits and monitoring

Data Sharing Policy

We never sell your data. Limited sharing only occurs when:

  • You explicitly authorize it
  • Required by law or legal process
  • With trusted service providers (under strict agreements)
  • For business continuity (mergers/acquisitions)

Your Privacy Rights

You have complete control over your data:

  • Access and download your data
  • Correct inaccurate information
  • Request data deletion
  • Opt-out of marketing communications

Data Retention & Deletion

We retain your data only as long as necessary to provide our services and comply with legal obligations. Upon account termination, data is securely deleted within 30 days unless legally required to retain it longer.

Retention Period: Active accounts + 3 years post-termination for compliance

Cookies & Analytics

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics to improve our services
  • Performance monitoring

You can manage cookie preferences in your browser settings or contact us for assistance.

Privacy Questions?

Our privacy team is here to help with any questions or concerns:

Support: Contact Form
Response Time: Within 48 hours

Ready to get started with secure revenue management?

Your data is protected with enterprise-grade security. Join hundreds of hotels already using Revman safely and securely.